At Casselton Consultants, we are committed to protecting the privacy and confidentiality of every client, visitor, and individual who interacts with our services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact our office, or participate in our programs and services. By using our website or services, you agree to the practices outlined in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact our office, complete forms, request evaluations, enroll in programs, or communicate with our staff. The information we collect may include:

  • Full name
  • Phone number
  • Email address
  • Mailing address
  • Date of birth
  • Legal or court-related information
  • Substance abuse treatment information
  • Insurance or payment details, when applicable
  • Any other information you voluntarily provide

We may also collect limited non-personal information automatically through website usage, including browser type, device information, IP address, and pages visited. This information helps us improve website performance and user experience.

How We Use Your Information

Casselton Consultants uses collected information to provide professional treatment, educational, and support services. Your information may be used to:

  • Schedule appointments and evaluations
  • Provide substance abuse education and treatment services
  • Communicate regarding appointments, updates, or program requirements
  • Prepare reports or documentation requested by courts, attorneys, or referral sources
  • Process payments or maintain billing records
  • Improve our website, programs, and customer service
  • Comply with legal or regulatory obligations

We only collect information necessary to provide quality care and professional support.

Confidentiality of Treatment Information

We understand the sensitive nature of substance abuse treatment and mental health-related services. Casselton Consultants follows strict confidentiality standards and complies with all applicable federal and state privacy laws regarding client records and protected information.

Client records and treatment information will not be disclosed without written authorization from the client except when disclosure is required or permitted by law. Situations where disclosure may occur include:

  • Court orders or legal requirements
  • Medical emergencies
  • Suspected abuse or neglect reporting obligations
  • Situations involving threats to personal or public safety
  • Communication with authorized legal representatives or referral agencies

All counselors employed by Casselton Consultants are trained to maintain confidentiality and handle client information responsibly and professionally.

Website Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. Cookies are small files stored on your device that help websites function more effectively.

Cookies may be used to:

  • Remember user preferences
  • Analyze website performance
  • Improve navigation and functionality
  • Monitor visitor engagement

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

Third-Party Services

Our website or communication systems may use trusted third-party providers for website hosting, email communication, appointment scheduling, analytics, or payment processing. These service providers may have limited access to information necessary to perform their services but are expected to maintain appropriate privacy and security standards.

Casselton Consultants does not sell, rent, or trade personal information to third parties for marketing purposes.

Data Security

We take reasonable administrative, technical, and physical precautions to protect personal information from unauthorized access, misuse, disclosure, or loss. While we strive to maintain secure systems and procedures, no method of electronic transmission or storage can be guaranteed to be completely secure.

Clients are encouraged to avoid sending highly sensitive personal or medical information through unsecured email communications whenever possible.

Retention of Information

We retain records and personal information only as long as necessary to fulfill treatment, legal, administrative, or regulatory requirements. Once records are no longer required, they are securely disposed of in accordance with applicable laws and professional standards.

Your Privacy Rights

Depending on applicable laws, individuals may have the right to:

  • Request access to personal information
  • Request corrections to inaccurate information
  • Withdraw consent for certain communications
  • Request limitations on certain uses of information where legally permitted

Requests related to privacy concerns or records must be in writing and submitted directly to our office for review.
Children's Privacy

Casselton Consultants’ services are intended for adults and individuals seeking substance abuse education and treatment services. We do not knowingly collect personal information from children through our website without appropriate parental or legal consent.

Changes to This Privacy Policy

Casselton Consultants reserves the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy, confidentiality practices, or the handling of your personal information, please contact Casselton Consultants directly through our office or website contact form.

Casselton Consultants remains committed to protecting your privacy while providing compassionate, professional, and confidential substance abuse education and treatment services.